• Interpretation Centre

The Old Customs House

Open the door of Châtel's Old Customs House to discover a different side to this cross-border region.

Interpretation Centre The Old Customs House Châtel

About

Châtel (74390)
Animals not allowed
Unguided individual tours available permanently
Guided individual tours on request
Average duration of an individual visit : 01h00

Children and adults will enjoy a fascinating trip back in time, learning about the game of cat and mouse that went on between the smugglers and the customs officers (known as "gabelous") in the mountains of the Portes du Soleil before the advent of winter sports. With lots of eyewitness accounts and a fascinating exhibition packed with documents and illustrations, the Old Customs House tells the story of a picturesque world full of surprises!

New temporary exhibition: "Everything to declare!... from the customs office to the smuggling museum".
From its construction in the 1920s to the departure of the last gabelous in 2009 and the first visits to the interpretation centre, a lot has happened at the Châtel customs office! This unique temporary exhibition tells the anecdotes of the former gabelous who occupied these premises for almost a century!

There are also activities on offer during the tourist season, including an investigation game for children, secret operations for the whole family and guided outings. There's something for everyone!

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    In Summer : 30% discount with a valid Multi Pass

    MULTI PASS DISCOUNT | Adult or children entrance | 30%

    Prices

    From 17/12/2023 to 28/04/2024
    Adult: 4.50 €
    Child : 3.50 €
    Group adults: 3.50 €
    Group children : 3.50 €.

    From 16/06 to 22/09/2024
    Adult: 4.50 €
    Child : 3.50 €
    Group adults: 3.50 €
    Group children : 3.50 €.

    Free entry for children < 8 years.
    Child entry valid for 8 - 15 years.
    Group rate available for > 10 people.

    Supplement for guided visit: €2/adult
    Family: €3.50 per person (1 adult + 1 child)

    Groups of adults or children on self-guided or guided tours (by reservation, min. 10
    people): €3.50.
    One accompanying adult free for every 10 children enrolled.

    Discounts with the Multi Pass (summer):
    Adult: €3
    Children (8-15yrs old): €2.50.

    Methods of payment accepted : Bank/credit card, Check, Cash, Credit transfer

    Reception

    Animals not allowed
    Languages spoken : English, French
    Languages of documentation : Italian, Dutch, German, English, French
    Languages visits : French
    Languages audio guide : English, French, Dutch

    Groups welcome all year round by reservation (minimum 4 people).

    Opening

    From 17/12/2023 to 28/04/2024
    Opening hours between 2 pm and 6 pm.
    Schedules of guided tour on Tuesday, Wednesday and Thursday between 3.30 pm and 4.30 pm.
    Schedules of last entrance at 5.15 pm.
    Closed Monday and Saturday.

    Services
    • Educational visits
    • Coach access
    • Shop
    Equipments
    • Parking
    • Play area
    • Picnic area
    • Exhibition space
    • Lift
    • Toilets
    Activities
    • Temporary exhibition
    • Children's entertainment

    Access

    1277, route de Vonnes 74390 Châtel

    Shuttle line 4, stop "Les Fioles".
    Parking nearby.

    • Accessible for self-propelled wheelchairs
    • Even flooring with no obstacles
    • Doors >=77 cm wide
    • WC + grab handle + adequate space to move
    • Site, building totally accessible
    • Reception staff sensitized to the reception of people with disabilities
    Hearing Disability

    Audiosguides is equipped with a magnetic loop for the hearing-impaired people equipped with an adapted device.

    Visual Disability

    Audiosguides is equipped with a contrasted keyboard for the partially-sighted persons.

    Information update on 18/04/2024 by Châtel Tourisme