• Tourism institutions

Office de Tourisme de Chamonix

The office has a warm and spacious reception area where visitors will find brochures, information panels and a children's area.

Tourism institutions Office de Tourisme de Chamonix Chamonix-Mont-Blanc

About

Chamonix-Mont-Blanc (74400)
Animals allowed

We offer a free wifi connection. A wifi area with chairs and small tables is available*.
Outside the tourist office, deckchairs are available*.

Our reception service offers information in 9 languages, including Swedish and Dutch, as well as sign language.
Documentation in 7 languages* is available.
We manage last minute hotel reservations.

You can also take advantage of our store where you will find souvenirs, trail and hiking maps, posters, a small bookstore, a photocopy/printing service and a ticket office (excursions, shows, matches, visits).

The Tourist Office received the Quality Tourism mark in October 2018.

*Some services are temporarily unavailable due to the COVID19 health crisis.

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    Prices

    Methods of payment accepted : Check, Bank/credit card, Cash

    Reception

    Animals allowed
    Languages spoken : German, English, Chinese, Spanish, French, Italian, Dutch, Japanese, Portuguese, Russian
    Languages of documentation : German, English, Spanish, French, Italian, Dutch

    Opening

    From 02/07 to 18/09/2022
    Opening hours daily between 9 am and 7 pm.

    From 19/09 to 30/09/2022
    Opening hours daily between 9 am and 12.30 pm and between 2 pm and 6 pm.

    From 01/10 to 30/11/2022
    Opening hours daily between 9 am and 12.30 pm and between 2 pm and 6 pm.
    Closed on Sunday.
    Closed exceptionally on bank holidays.
    Open exceptionally on 23/10 and 30/10.

    Services
    • Pets welcome
    • Shop
    • Sale of fishing licences
    • Wi-fi
    • Online shop
    • Reception service available
    • Central booking system available
    • Free WiFi access

    Access

    85 pl du Triangle de l'Amitié 74400 Chamonix-Mont-Blanc

    Closest bus stop : Chamonix center
    Closest train stop : Gare de Chamonix / Aiguille du Midi stop
    Closest parkings : Saint-Michel / Outa

    • Accessible for self-propelled wheelchairs
    • Accessible for wheelchairs with assistance
    • Adapted for electric all-terrain wheelchairs
    • Reserved space 330 cm wide < 100 m from the site
    • Vertical signage of parking spaces
    • Even flooring with no obstacles
    • Reception desk between 70-80 cm high
    • WC + grab handle + adequate space to move
    • Magnetic loop available at the reception
    • Reception staff trained in the French Sign Language
    • Hearing disability
    • Presence of pictograms and / or simplified visuals
    • Reception staff sensitized to the reception of people with disabilities
    Motor Disability

    Main entrances are on the same level as the street. A brochure in French and English language concerning access and travel inside the Chamonix valley can be given to you at the tourist information office. It gives you information in order to know which places (accomodation, restaurants, leisure, lifts, every day facilitlies...) are accessible with wheel chairs. You can upload the brochure from our website : https://www.chamonix.com/pdf/accessibilite-fr.pdf. A lowered desk allows to give information to people in wheel chair. We also can lend a wheel chair. Adaptated toilets are to be found in the tourist office too.

    Hearing Disability

    We have an Audio-T system. This system improves the quality and confidentiality of the exchanges between the information counsellor and guest. The information counsellor speaks into a microphone and his/her voice is transmitted directly to the hearing impaired person, either through a receiver-amplifier or by magnetic loop if the user has a compatible hearing aid.

    Mental Disability

    Extended use of pictograms inside the Tourist Office to indicate the main activities and attractions: hiking, museums, events... These signs are very important for people who encounter difficulties in understanding written texts.

    Visual Disability

    We place at your disposal a leaflet in braille for on-site reading. We also have at our welcome desk a magnifying lens and issue a brochure with bigger letters for visually impaired people. Pictogramms are to be also found on the brochure self-service support. The automatic doors are labled with bicolor tapes at 70 and 170 cm above the ground floor.

    More informations

    Information update on 09/08/2022 by Office de Tourisme de la Vallée de Chamonix-Mont-Blanc